Skip to content
Home / FAQ

Frequently Asked Questions

Everything you need to know about UK apostille and document legalisation

Apostille Basics

What is an apostille?

An apostille is an official certificate issued by the UK Foreign, Commonwealth & Development Office (FCDO) that authenticates the origin of a public document. It is recognised by all countries that are members of the Hague Convention, allowing your UK documents to be accepted abroad without further verification. The apostille is attached to your original document as a separate certificate bearing an official stamp and unique reference number. It confirms that the document is genuine and has been issued by a recognised UK authority.

Do I need an apostille for my documents?

You need an apostille if a foreign authority, employer, university or government body has asked you to legalise or authenticate your UK documents. This is common when relocating abroad, getting married overseas, enrolling in a foreign university, setting up a business internationally, or presenting legal documents in another country. If the destination country is a member of the Hague Convention, an apostille is the standard requirement. Use our free What Do I Need? tool to check exactly what your country requires.

What is the Hague Convention?

The Hague Convention — formally the Hague Convention Abolishing the Requirement of Legalisation for Foreign Public Documents — is an international treaty signed in 1961. It simplifies the process of authenticating documents between member countries by establishing the apostille system. Over 120 countries are members, including the UK, USA, most of Europe, Australia, and many others. For countries that are not members of the Hague Convention, a more involved process called embassy attestation or legalisation is required instead.

What documents can be apostilled?

Almost any UK-issued document can be apostilled. Common examples include birth, marriage and death certificates, academic qualifications such as degrees and diplomas, ACRO police certificates, medical documents, powers of attorney, company registration documents, court orders, change of name deeds, and solicitor-certified copies of passports or other personal documents. The key requirement is that the document must originate from the UK — foreign documents cannot receive a UK apostille.

What is the difference between apostille and legalisation?

An apostille is a single-step authentication issued by the FCDO for use in Hague Convention member countries. Legalisation (also called embassy attestation) is a multi-step process required for countries that are not members of the Hague Convention. Legalisation involves first obtaining an FCDO apostille and then having the document further authenticated by the relevant embassy or consulate. The term “legalisation” is also sometimes used as a general term covering both processes. We handle both apostille and full legalisation on your behalf.

Is an apostille the same as a notarisation?

No, an apostille and a notarisation are different things. A notarisation is performed by a notary public who verifies the identity of the person signing a document and witnesses the signature. An apostille is an official government certificate issued by the FCDO that authenticates a document for international use. In some cases you may need both — for example, a privately drafted document may need to be notarised before it can receive an apostille. Our team can advise you on the correct process for your specific document.

Process & Timeline

How long does apostille take in the UK?

Our standard apostille service processes documents on the next working day after we receive them. This means that if your documents arrive at our London office by 10am, they are typically ready by the following business day. The total turnaround including delivery depends on your chosen shipping method — in-person collection is available from our London office, or we can send via DHL to UK, European and worldwide addresses.

Can I get same-day apostille?

The FCDO no longer offers a same-day apostille service. The fastest available option is our next working day service, which processes your documents within 24 hours of receipt. If you have an urgent deadline, contact us directly on 0203 916 6250 and we will do everything we can to accommodate your timeline and ensure your documents are processed as quickly as possible.

What is the FCDO?

The FCDO stands for the Foreign, Commonwealth & Development Office, which is the UK government department responsible for issuing apostilles. Formerly known as the Foreign & Commonwealth Office (FCO), the FCDO is the only authority in the UK that can issue an apostille certificate. As an FCDO-registered agent, LegaliseNow submits documents directly to the FCDO on your behalf, saving you time and ensuring the process is handled correctly from start to finish.

How do I send my documents to you?

You can send your documents to our London office by post or courier, or you can drop them off in person. Our address is 7th Floor, 50 Broadway, London SW1H 0DB. We recommend using a tracked delivery service for your peace of mind. Alternatively, you can arrange for us to collect documents from you — contact us to discuss collection options and we will be happy to help.

Can you collect documents from me?

Yes, we can arrange courier collection from your home or office. This is particularly convenient for clients who cannot visit our London office or prefer not to post original documents. Collection can usually be arranged for the next working day within the UK. Contact us on 0203 916 6250 or info@legalisenow.com to arrange a collection and we will provide you with a fully tracked service.

Pricing & Payment

How much does a UK apostille cost?

Our apostille service costs £90 per document when your document already has the necessary certification (such as an original birth certificate or degree). If your document requires solicitor certification first — for example photocopies, translations or privately issued letters — the total cost is £120 per document, which includes both the solicitor certification and the FCDO apostille. Visit our pricing page for full details including delivery options.

Do I need solicitor certification?

You need solicitor certification if your document is a photocopy, a translation, or a privately issued letter such as an employment reference or company letter. Original documents issued by UK authorities — such as birth certificates, degree certificates, and ACRO police certificates — do not normally require solicitor certification. If you are unsure whether your document needs certification, our team can check it and advise you free of charge on 0203 916 6250.

What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard and American Express, as well as bank transfers. Payments are processed securely through Stripe at the time of ordering, so your financial details are never stored on our systems. For corporate clients or large orders, we can also arrange invoicing — email us for details.

Are there discounts for multiple documents?

Yes, we offer volume discounts for orders of five or more documents. The exact discount depends on the number and type of documents you need apostilled. This is especially useful for businesses sending multiple company documents or families relocating abroad with several personal documents. Contact us on 0203 916 6250 or email info@legalisenow.com for a personalised quote.

What delivery options are available?

We offer four delivery options to suit your needs: free in-person collection from our London office at 50 Broadway, DHL UK Next Day delivery for £11.63, DHL Europe delivery (2–4 business days) for £40, and DHL Worldwide delivery (3–7 business days) for £50. All courier deliveries include full tracking so you can monitor your documents at every stage of their journey back to you.

Embassy & Country-Specific

What is embassy attestation?

Embassy attestation is an additional level of authentication required by countries that are not members of the Hague Convention. After your document receives an FCDO apostille, it must then be presented to the relevant embassy or consulate in London for further verification and stamping. This two-step process ensures the document is fully recognised and accepted in the destination country. Embassy attestation is commonly required for countries such as the UAE, Qatar, Kuwait and Egypt.

Which countries need embassy attestation?

Countries that are not members of the Hague Convention require embassy attestation instead of, or in addition to, an apostille. We currently support embassy attestation for the UAE, Qatar, Kuwait, Egypt, Angola, Malaysia, Thailand and Vietnam. Each embassy has its own specific requirements and processing times. Use our What Do I Need? tool to check what your destination country requires, or contact us for specific guidance.

How long does embassy attestation take?

Embassy attestation typically takes between 5 and 15 working days, depending on the specific embassy and its current processing times. Some embassies process documents faster than others, and processing times can vary seasonally. We will give you an estimated timeline when you place your order and keep you updated throughout the process with full tracking, so you always know where your documents are.

Can you help with countries not on your list?

If your destination country is a member of the Hague Convention, we can provide the FCDO apostille which will be accepted there — over 120 countries accept apostilles. For non-Hague countries not currently on our supported embassy list, please contact us to discuss your requirements. We may be able to assist directly or recommend a trusted partner who specialises in that particular embassy. Our goal is to help you find a solution no matter where your documents need to go.

Still Have Questions?

Our team of experts is here to help. Get in touch for free, no-obligation advice about your documents.